Shipping and Delivery Policy

We deliver products Australia wide using StarTrack and Australia Post at a very competitive flat rate of $15 per order. We offer options postage insurance during the checkout, postage insurance covers your parcel for any loss or damage during transit once it leaves our warehouse.  It's a little piece of mind for a very small cost. If your parcel is lost or damaged during transit please contact us so we can organise a replacement, credit or repair depending on the circumstances. If you do not choose postage insurance your parcel will not be covered during transit and will be up to the discretion of the freight company for replacement (StarTrack). Prices vary depending on your order value.

Due to new costs being introduced by couriers, we do not redeliver if there is a futile delivery attempt at your address. Your package will be held at your local depot available for pickup. Your package can be redelivered but it will be charged at a cost of $15/redelivery and there is a 24 hour turnaround time for redeliveries to be actioned by couriers. We always recommend that you put your business address as your delivery address to ensure successful delivery. Alternatively you can select ATL (Authority to Leave) in the checkout and your package will be left at your front door. PLEASE NOTE: Any ATL order forfeits insurance and there is no responsibility taken for missing parcels. 

In stock orders are dispatched sameday if ordered before 2:00pm otherwise following business day if after 2:00pm. Out of stock orders shipping will range between 1-7 days based on the origin of the product. Any orders longer than 7 days will be discussed with you either by phone/email. Domestic shipping times are estimated at between 1-5 business days depending on your location within Australia. Use the tracking information supplied by CMA for accurate ETA's.